​Clinic Policy

​Patient registration forms can be found on our website. Forms are on the First Visit page under the Patient tab, or you can find them here. Please fill out patient forms prior to your first visit. Forms may be submitted directly online through our system or they can be printed out and brought to your first appointment. You may also complete your forms in the office prior to your first visit. We may ask you to complete the registration forms on a tablet. We can provide assistance if needed. If completing registration forms in the clinic prior to your visit, please arrive at least 15 minutes early for your appointment.

​Our clinic utilizes an automated patient reminder system to alert you of your upcoming appointments. Alerts can be in the form of text message, phone call, voicemail, or email. These reminders are a courtesy and should not be relied upon as your sole method of appointment notification.

​A missed appointment is a scheduled appointment in which you do not show and do not provide at least 24-hour notice prior to cancellation. A $20.00 no show fee will be billed for all appointments missed without prior notification.

It is important to arrive on time for your appointments. Appointment times are reserved specifically for each of our patients. Late arrival impacts your own appointment and the appointment of others. While we will do our very best to accommodate all of our patient’s, we do not guarantee the ability to see you if you are more than 15 minutes late. If you are running late, please call our office as soon as possible so appropriate accommodations can be made. Repeat late appointments may warrant discharge from care.

​We accept payment by cash, personal check, VISA, MasterCard, American Express, and Discover.

​A $20.00 fee will be charged for all checks returned by our bank due to non-sufficient funds.

​If we are filing claims with your insurance company, we are contractually obligated to collect your copay. We will collect it at the time of service.  Our office does not bill co-pays.  Co-pays are the patient’s responsibility and are due at the time of service. Physical Therapy is classified differently based on your insurance provider. Please check with your insurance company whether or not physical therapy is considered a specialty service. If your insurance carrier has a specific copay amount for specialty care, you will be expected to pay this amount at the time of service.  We cannot waive co-pays, deductibles, or coinsurance for non-covered services defined as patient responsibility under the terms of our contract with various health plans.

​If utilizing insurance, we will verify your benefits prior to your first visit. We will inform you of your co-pay and deductible. We will collect your co-pay at the time of service. We will then bill your health insurance carrier for services rendered by our providers. Once the claim is processed by your insurance, we will bill (or refund if necessary) any remaining balance to the patient. It is your responsibility to make sure that we have your most current insurance information.  If you change or add an insurance policy, you must make our staff aware and present a new insurance card prior to your appointment.  Any balances not paid by your insurance carrier are your responsibility and payment is due upon receipt of your billing statement.

Ascent Physical Therapy and Performance offers a variety of packages for our self-pay patients.  

Self-pay patients, who are new to the practice, will be required to pay $150 at the initial appointment. Your initial appointment will include evaluation and treatment.

Established patient visits are $100 per visit. Payment is expected at the time of service. Packages are available at a discount. Contact our office for more information.

Please let us know if you are having difficulty paying your account in a timely fashion.  Ascent may be able to help by setting up a payment plan based on your financial needs.  Please contact our office at (405) 900-6503 with any questions or concerns.

​In the event you do not satisfy your account balance in a timely fashion (defined as making regular payments each month), we may elect to send your account to an outside collection agency. In the event a bill goes unpaid and no prior arrangements have been made with our clinic, your account will be turned over to a collection agency after 120 days. Patients may not be seen for any addition conditions if they have an outstanding account unless special arrangements have been made.